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Booking Engine support hours

This article will outline the support hours and out of office support hours.

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Written by Lisa Callaghan
Updated over 2 months ago

Standard booking engine support hours

Monday to Friday
πŸ•˜ 09:00 – 17:30 GMT

  • These hours apply to standard business days, excluding public holidays.

  • Any support requests received outside these hours will be reviewed and prioritized on the next business day.


Out of hours booking engine support

Follow the steps below if you have an emergency outside of support hours:

  • Submit a request and we’ll get back to you as soon as possible during our next available support window.

  • Mark your ticket as urgent for quicker triage.

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