Run a room reservation report
To run a room reservation report on insights follow the steps below and what this video:
Click on Insights along the top navigation.
On the left navigation click build a report.
A room reservation report will be presented by default.
Input the relevant information on the report.
Select date range: This is where you select if you want the report to run based on Reservation Date, Check-In Date or Check-Out Date.
Select date range: This is where you select what period you want the report to run for, you can choose Month to Date, Last Month, Year to Date, Year to Last Full Month, Last Year, Last Week(Monday-Sunday) or Select Date Range where you enter specific dates for the report to run.
Add comparisons: This is where you can compare the report to the Same Period Previous Month, Same Period Previous Year or None.
Select report criteria: This is where you select what information you want the report to pull.
The following are the list of options you can report on:
Account Code - Any
Account Code - Property
Booking Channel - Website and other third party widgets.
Booking Source - Booking Engine or Mobile Booking Engine
Cancellations
Continent
Country
Day of Week - Booking
Day of Week - Check-In
Deposit Type - None/ Full Amount
Device Type - Desktop/Tablet/Mobile
Dynamic Room Substitution
Ezine Signup
How Did You Hear
LOS
Lead Time
Meta sub-channel
Modified Booking
Month - Booking
Month - Check-In
Number of Adults
Purpose of Stay
Quarter - Booking
Quarter - Check-In
Rate
Rate Type
Revenue per Room Night
Room
Secured Booking
Total Room Value
Visit Interval
This is where you can add charts and comparisons to the report.
Select Values: You can select/deselect the options on which the report runs.
Click run report. Large green button on the right.
The information will populate under the report.
To export the report in HTML, CSV or PDF click the relevant option.
Other reports on insights
You can run various reports on insights. Below will highlight the reports and where to locate them:
Click on Insights along the top navigation.
On the left navigation click build a report.
On the right you will see a list of various report.
Click on the report and this will populate in the center of the screen.
To remove a report from the middle screen press the X to cancel the report.
Once you have the report filled in click run report. Large green button on the right.
You data will populate for you under the report.
Reports available in insights
Room reservations - Where you can analyse bookings made, this widget will open by default.
Key trends report - Allows you to analyze the performance of your SHR BE online channel(s).
Commentary - Where you can add your own information/comments to the report.
Upsells - You can see what upsells have been sold.
Vouchers - You can see your voucher sales and categorize them based on different criteria.
Google ads - This will give you data on your Google ads.
Google analytics 4 - This will give you stats on sessions and conversions.
Wihp MetalO - This will show you data on your Metasearch results.
Facebook ads - Data from you Facebook ad performance.
Microsoft - Also know as Bing will give you results on the performance.
Digital summary - This report will give you combined results from your Google ads, Wihp MetalO and other relevant digital data.
Trybe bookings - This is an upsell integration and may not be relevant to your property.