Skip to main content

Booker segmentation

Segment is a dimension on both the room reservation and the upsells reports within build a report on insights.

M
Written by Michelle Normoyle
Updated over 2 months ago

Booker segments explained

  • A segment allows you to categorize your bookings based on the type of booker or segment.

  • Bookers are broken down into the following 4 segments on SHR:

    • Family - with at least 1 child occupant.

    • Couple - 2 adult occupants.

    • Business - any other single room bookings.

    • Multiroom - more than one room booked and no children at any room present.


Run a segmentation report in insights

  • Click insights along the top navigation.

  • Click build a report on the left navigations.

  • A room reservation report will pre populate.

  • In this reports select your date range.

  • From the drop down menu named category 1 change the criteria to segmentation.

  • Click run report.

Did this answer your question?