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Add a new user to your hotel or property

This article details how to add a new user to your hotel.

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Written by Claire Enright
Updated over a month ago

If you would like to add a new user to the hotel or property, please email the Support team at [email protected]

The team will need specific information for verification reasons as-well as to help them add the new user.
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Please provide the following information in your email:

  • New Users FULL name

  • New Users Email address

  • Will the New User require access to credit card details on reservations? (if the person requires this they will need a unique email address that only this person will have access to)

  • What level of access the new user should have e.g. ALL Services OR Booking Engine Only OR CMS only etc)

  • (Optional) - If Part of a Group of Hotels - Should user have access to ALL Hotels in Group or specific Individual one?

The support team will set up the new account and respond to you with instructions on how the New User can activate their newly created account.

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