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How to set up a new user in Booking Engine+

Step-by-step guide to creating a new user account in Booking Engine+, including assigning property access and the welcome email sent on completion.

Written by Fernando Fallabrino

Follow the steps below to create a new user account in Booking Engine+. Once saved, the new user will receive a welcome email with instructions to set their password.

Step 1: Log in and navigate to List My Users

  1. Log in to your Booking Engine+ account.

  2. In the left navigation menu, click List My Users.

Step 2: Create a new user account

  1. On the List My Users screen, click + Create user account.

Step 3: Enter the user's details

You will be taken to the Create / Edit User Account screen. Fill in the following:

  • Personal Information: First Name, Last Name, and Email address.

  • Login Information: Username and Password (confirm password).

  • Site Access: Select the properties this user should have access to.

📌 Tip: Password requirements: must be at least 12 characters and include at least 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character (e.g. !£$*&). They must not contain whitespace, your username/email, sequential characters (e.g. abc, 123), or repeated characters (e.g. aaa, 111).

Step 4: Save and confirm

Once all details are filled in and the relevant properties are selected, click Save Changes.

A welcome email will be sent automatically to the new user with instructions on how to reset their password and log in.

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