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FATAL error when purchasing a voucher

A FATAL error at checkout usually means payment options haven’t been set up. Contact support to get this resolved.

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Written by Lindsay O'Byrne
Updated over 2 months ago

If you see a FATAL error message when trying to buy a voucher through the IBE, it’s likely that the payment options haven’t been configured for your site.

⚠️ Important: Email [email protected], and our support team will update the settings for you. We’ll follow up once everything is ready.

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