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Fatal error when purchasing a voucher

This article will outline what a fatal error is and how this can be solved.

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Written by Lindsay O'Byrne
Updated over 3 weeks ago

If you see a fatal error message when trying to buy a voucher through the booking engine, it’s likely that the payment options have not been configured for your site.

Every voucher set up requires a third party payment gateway to allow customers to purchase a voucher.

⚠️ Important: Email [email protected], and the support team will investigate for you.

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