Reasons to add privacy and cookie policies
Below will outline some of the reasons why a property should add a privacy and cookie policy to their booking engine:
To ensure compliance with data protection regulations and enhance transparency with your guests, you can add links or content to your privacy and cookie policies within the CRM.
A privacy policy is mandatory under many privacy laws.
Under GDPR, it's one of the most important documents your company has. It's the only way to demonstrate to your customers, and to the authorities, that you take data protection seriously.
You may have heard of the cookie law which is a European Union directive intended to protect consumer privacy online.
Under the cookie law, websites must:
Tell users if they are serving cookies.
Explain what information is gathered through those cookies and how that data is used.
Obtain user consent to the use of those cookies.
Add privacy and cookie policy links or content
Watch this video for a walk through on how to add your privacy and cookie policy links.
If you wish to add a privacy policy and a cookie policy to your booking engine you can do so by following the below steps:
Click CRM along the top navigation.
Hover over Site Configuration.
Click Edit Site Profile.
Select the Privacy tab.
You can enter a URL to your privacy policy or if you do not have a page dedicated to your privacy policy you can enter the full policy text in the text box provided.
Select the Cookie tab.
You can enter a URL to your cookie policy or if you do not have a page dedicated to your cookie policy you can enter the full policy text in the text box provided.
Click save changes.
📌Note:
Once added, the privacy and cookie policy links will appear in the footer of your booking engine, making them easily accessible to guests.
Including these links helps your property comply with data protection laws such as GDPR, ensuring that guests are informed about how their data is used.
Ensure that the linked policies are up-to-date and reflect your property's data handling practices.