Translations in the booking engine
Translation responsibilities: What the hotel translates versus what the booking engine translates.
Once the support team enables your selected language(s), all custom content areas such as rate and room descriptions will display a language flag on the platform.
This allows your team to easily input translations for each supported language directly.
Any content you translate will replace the default language for users viewing the booking engine in that language. If a section remains untranslated, it will continue to display in the default language.
📌Note: The hotel is responsible for providing and maintaining translations for all custom content.
This includes:
Rate and room descriptions.
Customized banners.
Reinforcement messaging.
Custom cards.
To submit translations:
Send banner, messaging, and general content translations to [email protected]
For custom cards, forward translations to your customer success manager.
This ensures a consistent, multilingual experience for your guests across the booking journey.
Automatic translates
Core elements of the booking engine such as the user interface (UI) are automatically translated once a new language is enabled. These include standard labels, buttons, and navigation elements within the booking engine.
⚠️Important: These UI elements are not customizable, and manual text edits are not supported for this portion of the platform.