Set up child pricing for your property
Offering child pricing helps tailor your rates to families and guests traveling with children. If you'd like to set this up for your property, follow the points below.
Request child pricing
⚠️ Important: If you're using an external interface to manage your pricing, there may be limitations on how many child brackets you can configure. Our support team will review this with you before enabling anything.
Email support via [email protected] and request child pricing enablement. Also include the child age brackets.
You can choose any combination of child age groups, for example:
0–4 years
5–12 years
13–16 years
You can use one, two, or all three brackets or even customize the age ranges to suit your needs.
Child pricing versus infant pricing
Learn the key differences between infant pricing and child pricing. With infant pricing, infants aren’t counted towards a rooms occupancy limit, while child pricing includes infants if you choose.
Here’s how they work and when to use each.
⚠️ Important: If you're using an external system to manage your pricing, child pricing needs to be set up in your channel manager or PMS. It will then feed into the booking engine automatically. Infant pricing works a little differently and can be configured directly within the booking engine, without needing to come from an external system.
Infant pricing
The bullet points below will help with further explaining infant pricing.
Occupancy calculation:
Infants are assumed to use a cot, so they’re not counted toward the room’s occupancy.
Setting the infant price:
Infant pricing requires one default rate that applies across all rooms where infants are allowed.
Like child pricing, an age range is required for infant pricing.
For example:
zero to two years.
This would mean any infant aged zero to two years would not be counted towards a room's occupancy.
📌Note: Infant pricing can be set as free of charge, if you’d prefer not to charge for infants.
Room setup example.
Taking the below example to further explain how infant occupancy is configured in a room.
If the room has the following set up:
Min two adults.
Max three adults.
Max five occupancy.
Two infants.
A guest can book three adults, two children and two infants. The infants do not count towards maximum occupancy.
Child pricing
The bullet points below will help with further explaining child pricing.
Child bands and occupancy:
Child pricing uses flexible age bands for example, three to twelve years and is included in the room’s occupancy count.
If you prefer infants to count towards your room’s total occupancy, create a child pricing band for that age group for example zero to five years.
Setup flexibility:
You can adjust the age ranges or enable one, some or all child brackets by contacting support.
🤓 Tip: We recommend using child pricing with designated child bands alongside the default infant price.
Add children to a room or rate
Once child pricing is enabled for your property, you can easily add children to specific rooms or rates.
Follow the steps below to add children to specific rooms or rates.
Add child pricing to a room
Follow the steps below to add child pricing to a room.
Click the Booking Engine tab.
Hover over Manage Rooms on the left navigation.
Click List Rooms.
Find the room you want to update and click edit.
Click the Occupancy tab.
Tick the child pricing age brackets you'd like to apply to this room
.If you have more than one age bracket set up, just select the relevant ones for this room.
Click save changes.
Add child pricing to a rate
⚠️ Important: For externally managed rates, pricing must be added via your channel manager or PMS.
For internally manages rates, follow these steps to add child pricing directly.
Click the Booking Engine tab.
Hover over Rates & Packages.
Click Browse Rates.
Next to the rate you want to edit click Prices.
Enter the price for each child band that applies to the room.
If the rate type is per room, enter zero if you don't want to charge extra for children.
This will still allow guests to include children in their booking.
Click save changes.
Once pricing is set, guests searching for availability will see the option to add children during the booking journey, if the room allows it.