Create a new room
The below will outline how to create a new room. Each tab is explained in detail.
View this helpful video regarding the general overview of the room editor in the booking engine.
General Tab
The below outlines the steps to setting up the general tab when creating a room.
Watch the video below to learn about the general tab in the rooms editor.
Navigate to the Booking Engine.
On the left side navigation panel hover over manage rooms.
Click list rooms.
Click + Create room.
Enter a room code.
This must match the code in your connected channel manager or PMS system. This ensures seamless mapping between platforms. Example: cdbl for a Classic Double Room.
Enter a Short Title.
This is a legacy feature but still required for now but will be phased out.
Enter a Long Title.
This is displayed across all devices and screen sizes.
It appears on the choose and room details page of the booking engine.
Enter a Short Room Description.
This is required for third-party portals with space limitations.
Enter a Long Description.
This is displayed within the booking engine’s room info tab.
Enter Room Incentives.
Add a Title.
Optionally add a Description.
Enter a number between one and five in the box
to show the order of preference. Click the trash icon
to delete an incentive.Click the Import button to copy incentives from an existing room types.
Click on the dropdown menu to choose the room incentives to import from.
The incentive will appear on the choose page of the booking engine
Click save changes.
Occupancy tab
Watch the video below to learn about the occupancy tab in the rooms editor.
The occupancy tab allows you to define how many guests can stay in a particular room type, including adults, children, and infants.
The below outlines the steps to setting up the occupancy tab when creating a room.
In the box provided enter the applicable number for the following:
Min Adults, the minimum number of adults that can stay in the room.
Max Adults, the maximum number of adults that can stay in the room.
Max Occupants, the total number of guests that can stay in the room excluding infants.
Infants, if it is possible for an infant to stay in the room select the number from the dropdown menu.
From the dropdown menu select if there is a single bed in the room.
From the dropdown menu select if there is a double bed in the room.
From the dropdown menu select if there is a queen bed in the room.
From the dropdown menu select if there is a king bed in the room.
From the dropdown menu select if there is a super king bed in the room.
From the dropdown menu select if there is a sofa bed in the room.
From the dropdown menu select if there is a bunk bed in the room.
From the dropdown menu select the number of bedrooms in the hotel room.
Enter the room size in the box.
From the dropdown menu click if this is square metre (sqm) or square foot (sqf).
From the dropdown menu called Non-Linear Pricing click the relevant option:
If your property is integrated with a Channel Manager or PMS, click Not Set / Not Applicable.
For non-linear prices, optionally indicate the number of adults to base the price for this room on.
Tick the Child Pricing box if children can stay in the room.
Click save changes.
⚠️Important: When setting up occupancy in a room, infant occupancy is not considered in the total occupancy in the room.
For example if a room has a minimum of one adult and a max of two adults and the max occupancy is three, then this room can hold one adult and two children or two adults and one child. If the infant dropdown menu has a number selected from the dropdown menu then an infant can also stay in the room along with either two adults and one child or one adult and two children.
📌Note Child pricing is a feature that needs to be activated by the support team. Email [email protected] with the child age range.
A child age range is what you consider a child.
Advanced tab
Watch the video below to learn about the advanced tab in the rooms editor.
The advanced tab allows you to configure additional details for each room type, such as accessibility options, accommodation labels, and room upgrade paths. Follow the steps below to set up the advanced tab:
Accessible room: Tick this box if the room is wheelchair accessible. A wheelchair icon appears next to the room title on the choose page when this is enabled
.Tick display occupancy icon so a visual aid of the number of adults and children in the room is shown via an image on the booking engine
.Tick Condensed facilities view (custom icons only) if you would like the accessible icon to show.
From the dropdown menu under the header accommodation type select the relevant option.
This is useful for properties offering more than one type of accommodation for example, hotel rooms and self-catering apartments.
This option replaces the word room with apartment or another selected type throughout the booking journey.
If your property is set up entirely as an apartment block, this is typically configured at site level.
Specify the total number of rooms of this type at your property.
This is for internal reference only.
This does not affect inventory or display on the front end.
Enable room upgrades if you would like to offer an upgrade to the next room type.
Select the relevant room and click add selected.
Click save changes.
Facilities tab
Watch the video below to learn about the facilities tab in the rooms editor.
The facilities tab is where you define all features and amenities for a specific room type. This helps potential guests understand what’s included and can influence their booking decision.
Follow the steps below to set up the facilities tab:
Tick the box next to the relevant facility available in the room.
If there is a facility not available in the listed pre populated facilities, you can add custom facilities.
Click + add row.
Add a title of the custom facility.
If the custom facilities are already created in another room click the room from the drop down menu
.Click import. The list of the custom facilities will now list.
To delete a facility, click the trash icon
.Click save changes.
⚠️Important: Once you have selected the applicable facilities for your room type, please ensure that you have not also added these facilities as text in your room description. This would result in the room facility details displaying twice to the customer under the room information section on the booking engine. Room facilities, when ticked as shown above, display in list form under the room info section.
🤓Tip: Compare your facilities list with how your rooms are marketed on OTAs (Online Travel Agencies). Often, OTAs include more details and imagery, which can make them more appealing.
Make sure your direct channel is just as competitive!
Room addons
Watch the video below to learn about the room addons tab in the rooms editor.
The room addons tab allows you to offer early checkin and late checkout options on a per-room basis, giving guests more flexibility and generating extra revenue.
Guests will see early check-in and late checkout options on the customize page, after selecting a rate and room.
To create early check in and check out options follow the steps below:
From the dropdown menu under the header early checkin select the time the early checkin is set to.
From the dropdown menu under the header late checkout select the time the late checkout is set to.
Enter the allocation of early checkins and late checkouts available each day.
Enter the price of the early checkin and late checkout.
Enter a strike price to show if this rate is more expensive at checkin.
Click Manage exemptions on specific dates to open a new tab.
This tab will show how many of the early checkins and late checkouts are sold on a specific date.
You can update the allocation for a specific date for early checkins or late checkouts.
You can you update the price on a specific date for early checkins or late checkouts.
Click save changes.
Click save changes.
Images and videos tab
Watch the video below to learn about the images and videos tab in the rooms editor.
The images and videos tab allows you to upload and manage visual content for each room type giving guests a clear and compelling view of what to expect.
The below will outline how to add an image or video:
Tick the images you want to be shown for the room and click add selected.
To add a video enter the YouTube ID or Vimeo ID of the relevant video.
To add a 3D Tour of the room add the Matterport Code.
Click save changes.
⚠️Important: For images, four versions of the same image are required:
1600 x 1200 pixels
800 x 600 pixels
400 x 300 pixels
120 x 90 pixels