Unclaimed vouchers report
Follow the steps below to create an unclaimed vouchers report:
Click Vouchers along the top navigation.
On the left click Unclaimed Vouchers Report.
Click the Start Year and the End Year from the drop down menu.
Tick Exclude Expired Vouchers Sold, if required.
Tick Include Cancelled Vouchers, if relevant.
Click Run Report.
Click Export CSV to extract the data into excel format.
The results will indicate a monthly breakdown of the number of vouchers not claimed, the total value of unclaimed vouchers, the total value of redeemed vouchers and the balance remaining of unclaimed vouchers.