As a revenue manager in Booking Engine+, your focus is on creating and managing the rates and packages available to guests through your property's booking engine. The system's rate management tools give you control over pricing, availability, and how offers are presented in the booking journey.
This guide introduces the key areas of Booking Engine+ you will work in as a revenue manager.
Log in for the first time
Open Booking Engine+ using the login URL provided by your system administrator or SHR during onboarding.
Enter your username and password to access the system.
Contact your system administrator or SHR support at [email protected] if you do not have login credentials or need help accessing the system.
Browse and manage rates
Go to Booking Engine, hover over Rates and Packages, then click Browse Rates to view and manage your property's existing rates.
Click edit next to any rate to update its settings, pricing, or room assignments.
Use the rate status options, Active, Suspended, or Deleted to control rate visibility in the booking engine.
Create and configure rates
Booking Engine+ supports two main rate types: internal rates managed directly in the system, and integrated rates linked to your PMS or channel manager.
Click + Create Rate in the Rates and Packages section to add a new rate.
For an internal rate, select your pricing model, linear (per room or per adult) or room/day pricing and add pricing for each applicable period.
For an integrated rate, enter a rate code and an external rate code that matches the corresponding code in your PMS or channel manager.
Add rate periods to define the dates when the rate is active and available for booking.
Go to the Rooms tab within the rate to add the room types that should be bookable under that rate.
Click Save Changes after completing each section.
Set up rate bands
Rate bands allow you to group rates with shared pricing logic, making large-scale pricing management more efficient.
Go to Booking Engine, then Rates and Packages, then Browse Rates.
Click edit next to the rate you want to update.
In the General tab, select Room/Band Prices from the macro type dropdown to enable rate band pricing for that rate.
Click Save Changes, then use the Prices button to set the pricing for each band.
Configure pricing display and controls
Set a minimum room price via Site Configuration, then Edit Site Profile, to prevent rates below your defined threshold from appearing in the booking engine.
Enable IBE rate rounding via Property Description, then Branding, then the Itinerary Configuration tab to display rounded whole values to guests on the availability screen. Bookings are confirmed at the full configured rate value.
Configure curated rates via Property Description, then Branding, then IBE Settings to feature specific rates in priority positions within the booking journey.
Enter rate codes in the Curated Rate Codes fields and select the corresponding IBE Block position to control where each curated offer displays to guests.