Skip to main content

Terms and conditions on a guest and hotel email

This article will outline the difference between a hotel and guest confirmation email

M
Written by Michelle Normoyle
Updated over a week ago

Terms and conditions not on a hotel confirmation

Listed below are how the terms and conditions list and why terms and conditions are not listed on a hotels confirmation.

  • The hotel and rate terms are on all reservation confirmation emails sent to the guest.

  • They are not, however, included in the confirmation email the hotel receives.


Remove terms and conditions from guest's confirmation email

  • It is not possible to remove the hotel terms from the confirmation email.

  • Guests need to be aware of the terms of their booking.

Did this answer your question?