While confirmation emails follow a standard layout and have limited design flexibility, most of the content within them is dynamically pulled from your system settings.
To update this content, make changes through the Edit Site Profile or the Rate Editor, depending on what you’d like to adjust.
This includes:
Reservation Details
Rate Description - Editable in the Rate Editor
Room Details
Rate Terms - Editable in the Rate Editor
Hotel Terms and Conditions - Editable in Edit Site Profile
Hotel Privacy Policy - Editable in Edit Site Profile
Best Rate Guarantee - Editable in Edit Site Profile
Note: If you would like to change another element of the Confirmation Email, please email the SHR Support Team at [email protected], who will review the request(s) and advise what changes are possible.