Differences between the hotel confirmation email and the confirmation email that guests receive
The confirmation email received by the guest contains the following information.
Booking reference.
Booker name and address.
Arrival date.
Departure date.
Check-in time.
Cancellation deadline.
Rate.
Room.
Rate description.
Rate terms.
Hotel terms and conditions.
Hotel privacy policy.
Best rate guarantee.
The hotel's email confirmation contains the following information.
Booking reference.
Booker name and address.
Arrival date.
Departure date.
Check-in time.
Cancellation deadline.
Rate.
Room.
Channel the booking was made. For example Booking.com.
Company name.
📌Note: An example of the guest confirmation email is available to view for any reservation made.