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Protected rates, hidden rates and member rates

This article will outline the difference between protected rates, hidden rates and member rates

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Written by Michelle Normoyle
Updated over 2 months ago

Protected rate

  • A protected rate is a rate that can be unlocked using a promo code or through a CRM user account.

  • To make a rate protected follow these steps:

    • Click booking engine along the top navigation.

    • On the left navigation hover over rates and packages.

    • Click browse rates.

    • Click edit on the rate you would like to lock.

    • Click the advanced tab.

    • Click the box called protected rate.

    • Click save changes.

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  • A protected rate is indicated on the browse rates screen with an orange lock.

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  • To learn how to set up a promo code click here


Hidden rates

  • A hidden rate is a rate that is not visible on the choose page.

  • A hidden rate can be accessed through a deep link URL or through a rate group.

  • No promo codes or logins are required.

  • This kind of rate is ideal for sending out in an Ezine to your customers as they just need to click a link to access the rate.

  • To hide a rate from the choose screen follow these steps:

    • Click booking engine along the top navigation.

    • On the left navigation hover over rates and packages.

    • Click browse rates.

    • Click edit on the rate you would like to lock.

    • Click the advanced tab.

    • Under the header distribution untick the box public availability (MDA) page.

    • Click save changes.

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  • To copy the URL, go to the browse rates screen and click the green WEB button beside the rate in question.
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  • This will open a new tab. You can copy the URL from the browsers address bar.
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Member rates

  • Member rates are rates that is visible on the choose page but require a booker to register or login.

  • To create a member rate follow these steps:

    • Click booking engine along the top navigation.

    • On the left navigation hover over rates and packages.

    • Click browse rates.

    • Click edit on the rate you would like to lock.

    • Click the advanced tab.

    • Click the box called member rate.

    • Click save changes.


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