Guest conversion
Capture interest through waitlists and turn them into staying guests.
By Michelle and 1 other2 authors7 articles
- Update your site scoreUpdate your site score to ensure your booking engine is using best practices.
- Utilise newsletter signupsUse the newsletter signup feature to gather your customers details and keep them up to date on your current special offers.
- Closed user groupsHow to create closed user groups on your booking engine.
- Turning waitlists on and offThe waitlist feature allows guests to express interest in fully booked room types, enabling your property to capture potential bookings.
- Partner sellingPartner selling is a great feature for a group of properties.
- WaitlistThe waitlist feature is used if a customer selects a date that is unavailable and they can request to be included in the waitlist.
- Dynamic room substitution (DRS)Dynamic room substitution (DRS) intelligently substitute rooms that may not be available to facilitate long-stay bookings.