Guest reservations
Managing and optimise your guest reservations.
Failed Reservations PageThe Failed Reservations Page displays a list of reservations that have not yet been successfully delivered to the third-party interface.
Additional guest namesHow to add additional guest names to a booking.
Process cancellations in the Booking EngineThis article details how to process a cancellation
Resend a confirmation emailThis article details how to resend confirmation emails.
Reasons a Guest would not receive a Cancellation EmailThis article details the Reasons a Guest would not receive a Cancellation Email
Edit the confirmation emailThis article outlines how to edit the confirmation confirmation email text.
Email confirmation featureAn additional box will appear on the book page to confirm the bookers email address.
Manually cancelling a reservationThis article shows you how to cancel a booking in the system
Difference between hotel and guest confirmation emailThe difference between the hotels confirmation email and the email guests receive.
Disable a specific guests or all pre or post stay emailPrevent a pre or post stay email from being sent out to a guest.
Book page guest informationOn the booking engine book page, it is possible to detail both the booker information and guest information.
Credit Card detail storage on ReservationsThis article details how credit card details are stored.